Effective Date: 20/07/2025

Waggy Tails Ormskirk is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information.

1. Information We Collect

We may collect the following data:

• Your name, phone number, and email address

• Your dog’s details (name, breed, age, health info)

• Booking information

• Any messages or forms you submit via our website or social media

2. How We Use Your Information

We use this information to:

• Respond to your enquiries or bookings

• Provide personalised care for your pet

• Send you updates or information related to our services

• Improve our website and customer experience

3. Sharing Your Information

We never sell or share your personal data with third parties, unless:

• Required by law

• Necessary to complete a booking (e.g., trusted third-party platforms)

4. Data Security

We take reasonable steps to protect your data from loss, misuse, or unauthorised access.

5. Cookies

Our website may use cookies to analyse traffic and improve user experience. You can disable cookies in your browser settings.

6. Your Rights

Under the UK GDPR, you have the right to:

• Access your data

• Request correction or deletion

• Withdraw consent at any time

To do so, email us at naomiw3371@gmail.com